Privacy Policy

1. Introduction

This Privacy Policy describes how Elite Management Advisory (“Elite Management Advisory”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website, interact with us, or use our consulting services.

By using this website, submitting information through our contact forms, or otherwise communicating with us, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

The data controller responsible for processing your personal information is:

The specific company name, registered address, and contact details may vary depending on your engagement agreement and jurisdiction. These will be specified in your consulting contract or proposal where applicable.

3. Information We Collect

We collect and process the following categories of personal information, depending on how you interact with us:

3.1 Information you provide to us directly

• Contact details (name, business email address, phone number, job title, company name).
• Information submitted via contact forms, emails, or scheduling tools (e.g., your message, project description, or consultation request).
• Information provided during discovery calls, workshops, or advisory sessions.
• Billing and invoicing information where applicable (such as billing contact details and related records).

3.2 Information collected automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, such as:

• Device and browser information (IP address, browser type and version, operating system, device identifiers).
• Usage data (pages visited, time and date of visit, time spent on pages, referring/exit pages, clickstream data).
• General location information derived from your IP address (country, region, city level where available).

This information is typically aggregated and used for analytical and security purposes and does not directly identify you as an individual, unless combined with other information.

3.3 Information from third parties

We may receive limited business contact information about you from:

• Professional networking platforms (for example, when you connect with us or message us).
• Referrals from clients, partners, or colleagues who have your permission to share your details.
• Publicly available sources (such as company websites or public business directories).

4. How We Use Your Information

We use personal information for the following purposes and based on legitimate legal bases (such as performance of a contract, legitimate interests, or your consent, where required by law):

• To respond to your inquiries, requests, and messages.
• To schedule and conduct consultations, discovery calls, or advisory engagements.
• To prepare and provide proposals, statements of work, and service agreements.
• To deliver our consulting services and manage ongoing client relationships.
• To send administrative information, such as confirmations, updates, or service-related notices.
• To analyze website performance, understand how visitors use our site, and improve user experience.
• To protect the security and integrity of our website, systems, and data.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide basic functionality, improve your browsing experience, and analyze site traffic.

5.1 What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website recognize your device and remember certain information about your visit.

5.2 Types of cookies we may use

• Essential cookies: required for the website to function correctly (e.g., to remember your cookie preferences).
• Analytics cookies: help us understand how visitors interact with our site, so we can improve content and usability.

5.3 Managing cookies

You can control or disable cookies through your browser settings. If you choose to block cookies, some parts of the website may not function properly. By continuing to use this site without changing your settings, you consent to our use of cookies as described in this policy.

6. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under one or more of the following legal bases:

• Performance of a contract: where processing is necessary to enter into or perform a contract with you or your organization.
• Legitimate interests: where processing is necessary for our legitimate business interests (for example, to communicate with potential clients or to secure our website), provided your interests and fundamental rights do not override those interests.
• Consent: where you have given specific consent for a particular purpose (for example, for certain types of analytics or marketing communications).
• Legal obligation: where processing is necessary to comply with applicable laws and regulations.

7. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: trusted third-party providers who assist us with website hosting, analytics, communications, or other operational services, under appropriate confidentiality and data protection obligations.
• Professional advisors: such as legal, accounting, or IT security advisors where reasonably necessary for our business operations.
• Business transfers: in connection with a merger, acquisition, or other reorganization, your information may be transferred as part of the transaction, subject to continued protection.
• Legal requirements: when required to do so by law, regulation, or legal process, or to protect our rights, property, or safety and that of others.

8. International Data Transfers

We may process and store your information in countries other than your own. Where we transfer personal data from the EEA or UK to a country that has not been deemed to provide an adequate level of data protection, we will implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, in accordance with applicable data protection laws.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for the duration of ongoing client relationships, and to comply with legal, accounting, or reporting requirements.

When personal information is no longer required, we will delete, anonymize, or securely store it in accordance with applicable laws and our internal policies.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to legal obligations.
• The right to object to or restrict certain types of processing.
• The right to withdraw consent where processing is based on consent.
• The right to data portability, where applicable.

To exercise your rights, please contact us using the details provided in the Contact section below. We may need to verify your identity before responding to your request.

11. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party properties. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

13. Children’s Privacy

Our website and services are directed at professionals and organizations and are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Effective date” at the top of this page. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, or if you wish to exercise your privacy rights, please contact us at: